FAQs
While Kabir Creation is here to answer your every query, we recommend you have a look at the FAQs below.
Regarding orders & delivery
- How can I place an order?
There are two ways to place an order. 1) Fill up our Enquiry Form. Add your product requirements. 2) Call us on one of our sales numbers. Either way, one of our sales representatives will contact you and take your order.
- Do you take orders for a single piece?
No, Kabir Creation is a B2B (business to business) company. We deal in only bulk orders. There is no limit to your order size.
- Are there any delivery charges for my order?
Yes, there is a delivery charge depending on the size of the cargo as well as the type of delivery used. You can know the exact amount while booking your order.
- When will I receive my order?
We are well aware that customers are wary of longer delivery time - which is why our sales team will provide you with an estimated time, once you successfully place an order. Buyers can call us directly to know about any status updates. Rest assured though, as we dispatch every order as soon as it is ready.
- I have an immediate requirement. Is there any way to get a faster delivery?
At Kabir Creation, we make sure to dispatch your order in the least possible time. However, if you have an urgent need, you can make arrangements to collect it from our premises. Or, you can call our sales team who can make some special arrangements. Be informed though, that it is the buyer’s responsibility to mention about an immediate requirement while placing his or her order.
Regarding payment
- What are the various payment options?
Kabir Creation provides you with the convenience of payment. You can select from a variety of options mentioned below:-
1) Offline – Cash, Cheque, Demand Draft.
2) Online – Debit Card, Credit Card, NEFT, RTGS and third-party platforms. (For more information about the latter, kindly contact our sales team or send us an enquiry.). You can also call us at +91 9818111999
- How much do I pay while placing the order?
To successfully place your order at Kabir Creation, buyers need to pay at least 50% of the payment in advance.
Regarding our products & Services
- What is Kabir Creation?
Simply put, Kabir Creation Pvt. Ltd. is a company that manufactures as well as supplies promotional merchandise.
- What products do you sell?
We provide a variety of customisable products that we have organised in the following categories:-
Clothing
T-shirts, caps, sweatshirts, hoodies, jackets, track Pants and track sets
Stationery
Keychains, pens, flags, lanyards, bags, coasters, trophies, holders, badges and desk stands
Electronics & accessories
Pen drives, power banks, laptop sleeves, mouse pads and headphones
Home & kitchen
Mugs, aprons, cushions, sippers, clocks, fridge magnets, tool-kits, lunch boxes, pooja thalis, God idols and umbrellas
Business printing
Envelopes, letterheads, business/visiting cards, notepads/notebooks, diaries, brochures, leaflets/flyers, dockets/folders, invitation cards, greeting cards, magazines, banners, organisers, calendars, danglers and stickers
- What do we mean by “customised products”?
By customised or personalised, we mean products that we specially make as per the buyer's choice. You can add a text, a logo, or an image; choose the colour, size, material, quantity, design as well as other options (wherever applicable).
- Where or how can I use these products?
You can use our products in a variety of ways. You can use it as awards for your employees, as gifts for your old and new clients, as freebies for visitors or even as regular-use items at your workplace. The applications are limitless.
- Why should I buy from Kabir Creation?
There are many reasons why buyers should choose us. This page contains a comprehensive list of benefits of buying from Kabir Creation.
Regarding customisation
- What kind of customisation do you provide?
At Kabir Creation, we provide in-depth customisation options. Our printing services include screen printing, sublimation, heat transfer, roll over and embroidery printing.
From choosing the colour to selecting the material to printing a design, there are umpteen options available.
- Is there any guarantee or warranty of the product?
Other than manufacturing defects, we DO NOT provide any guarantee or warranty of any product. However, you can rely on our 20+ years of experience and our long list of satisfied customers when we say that every item that we sell is of high-quality.
- Can you provide some ideas about how to better customise my product?
Yes. At Kabir Creation, we encourage, guide and even warn buyers about any customisation. Many a time, buyers get confused with the plethora of options available, in which case we provide ideas that help them make an informed decision.
